Recognise harm or potential harm.
Assess whether the operator's evidence supports identification processes and relevant indicators.
Evidence for whether customer interaction controls are working.
The current live GB assurance pack is focused on remote customer interaction under UKGC LCCP SR Code 3.4.3 and the evidence needed to review the operator's identify, act and evaluate process.
Take appropriate action in time.
Test whether evidence demonstrates protective actions, escalation and required review activity.
Understand whether the action worked.
Review whether outcomes and continued risk were evaluated and whether further action was considered.
GB available now. Other jurisdiction packs are planned.
MGA, Curaçao, Estonia and Anjouan remain roadmap jurisdictions until their governed packs are completed and released.